Microsoft Office outage occurred at 11 am Pacific Time on Sunday afternoon. Some users started reporting an extended return of service on the official website. The outage caused most of the sites to temporarily close down for some time, while technicians fixed the problem.
“Microsoft is investigating the outage and currently investigating the root cause,” said a Microsoft spokesperson.
“There are reports of some users unable to view documents. For instance, some users may not be able to view their email until the fix is complete.” Source
“The #Microsoft Office outage is creating tickets like mad,” wrote one user on Twitter. “Have just told 5 different people in a row,’ No can’t fix it. Microsoft is working hard on it.’.” “The Microsoft Office outage has made Outlook users upset.” another user wrote.
“We’re working around the clock with Microsoft to repair the outage and restore service,” the Microsoft Office outage team said. “If you need to make changes or requests regarding the outage, please be sure to follow the instructions on our website.”
The outage caused Microsoft to update its software and service packs to resolve the issue.
Microsoft also confirmed that they are “working hard” to resolve the outage.
One of the reasons for the outage was a change in Microsoft server infrastructure, according to the company. Microsoft’s server was switched from Windows Server 2020 to Windows Server 2020, according to the Microsoft Office outage team. The switch made the servers more vulnerable to physical damage, so Microsoft updated the software and service packs to address the problem.
The Microsoft Office outage team is working to investigate the root cause of the outage. Microsoft expects to release a system that will allow users to determine whether the servers they are using are infected with the latest version of the “Knockout Bot,” which is designed to attack servers that use Microsoft Exchange. and Microsoft SQL Server.
Microsoft has released an update for Outlook Express called “Microsoft Exchange on Microsoft Office 365.” Microsoft said that this software patch will automatically check the server for any infections and fix them if found. Users who rely on Outlook Express should apply the patch immediately.
Microsoft has also issued an update for MS Outlook that will help users identify and remove any infected emails. Microsoft said that the update will also help users to detect if there are any messages or attachments missing or corrupted. The update can be downloaded from the Microsoft Office Depot website.
Microsoft also said that they are working on a patch for Windows Server 2020 servers that will make it easier for administrators to detect if a server is infected by the Knockout Bot and fix it. Once the patch has been installed, the administrator will be able to see if the servers are running slowly, and if their performance is affected.
To date, there has been no evidence that the “Knockout Bot” is being used against Microsoft servers. Although the virus was used by hackers to try to take down the networks of government agencies around the world, it does not appear to be part of a larger campaign. This type of virus is used mainly to try to spread itself around the Internet.
The “Knockout Bot” has been the source of much confusion because it was only released by two unidentified attackers who used it to create a large number of bogus email messages for their own use. This method did not work well, and the hackers are now being blamed.
Microsoft has not released a full report about the outage or the cause of the outage. Microsoft has also not stated what is causing the outage, but said that they are working to get the problem resolved as quickly as possible.