identifiable information does TrafficExcess collect?
www.trafficexcess.com treatment of personally identifiable
information that is collected by our company when a
customer is visiting our site and using our services. This
policy also covers TrafficExcess's treatment of any
personally identifiable information that business
partner’s share with our company and added to our Web site
database. This policy does not apply to the practices of
companies that TrafficExcess does not own or control, or
to people that TrafficExcess does not employ or manage.
To place an order on our Web site, a user must first
complete an order form. Whilst placing an order, a user is
required to give their contact information (such as name
and email address). This information is used to contact
the user about the services on our site for which they
have shown as an interest.
organization/s collects the information?
information from our users at several different points on
our Web site and co-branded partner Web sites. We will not
sell, or rent this information to others in ways different
from what is disclosed in this statement. When the user
signs up for these services, we may share names, or other
contact information that is necessary for third parties to
provide these services. These parties are not allowed to
use personally identifiable information except for the
purpose of providing these services.
TrafficExcess may share user information?
personal information with third parties who we use to
perform functions on our behalf. For example, we use a
third party (Dwolla) to verify and process your payment
information in order for us to bill you for requested
services. All third parties are contractually obligated to
use your personal information only for the purpose for
which it is given. TrafficExcess acts as a reseller for
products and services offered on TrafficExcess site or on
co-branded partner Web sites. Any sharing of personal
information with our co-branded partner Web sites occurs
only as a direct result of a transaction involving the
purchase or free trial of the respective co-branded
products or services.
We consider your “personal” contact email as confidential
and kept 'entirely private'. We only use your personal
email address for our Customer Service Representatives to
send service reports or notifications to you and for some
services that requieres.
We reserve the right to disclose your personally
identifiable information as required by law and when we
believe that disclosure is necessary to protect our rights
and/or comply with a judicial proceeding, court order, or
legal process served on our Web site.
uses the information?
First, we use a feature of
your browser called a cookie to assign identification to
your computer. For the purpose of tracking traffic
activity on TrafficExcess and its co-branded Web sites, we
use a our own, cookie based tracking system. For the
purpose of operating our affiliate program and tracking
affiliate sales and revenues, we use our own, cookie based
tracking system. The unique user ID contained within your
cookie automatically identifies your computer, but not
you, to our servers every time you visit our site. Cookies
by themselves cannot be used to find out the identity of
any user but may be correlated with identity information
in our log files. You can turn the cookies feature off by
using your browser's preference options, but you may not
be able to utilize some services properly.
Second, we keep track of your IP address to help diagnose
problems with our server and to administer our Web site.
Your IP address is also used to gather broad demographic
information about you, such as your location and your
Internet service provider. TrafficExcess may also collect
combined information on how our users are utilizing the
site. This might include information regarding traffic
patterns through the site and search queries. No IP
address/logfile information is tied to Personally
Identifiable Information (PII).
Third, we log browser types, access times, URLs from which
visitors came to our site and URLs viewed by visitors
while on our site. Except as otherwise stated in this
third parties, except in combined form.
Fourth, we post customer testimonials on our web site
which may contain personally identifiable information such
as the customer's name. We do obtain the customer's
consent prior to posting the testimonial to post their
name along with their testimonial.
What choices are
available to users regarding collection, use and
distribution of the information?
We request information
from the user on our order forms. Here a user must provide
contact information (like name and email address) and
financial information (like credit card number, expiration
date). This information is used for billing purposes and
to process orders. If we have trouble when processing an
order, this contact information is used to contact the
What types of
security procedures are in place to protect the loss,
misuse or alteration of information under TrafficExcess's
Our Web site takes every
precaution to protect our users' information. When users
submit sensitive information via the Web site, that
information is protected both online and off-line.
When our order form asks users to enter sensitive
information (such as credit card number), that information
is encrypted and is protected with the best encryption
software in the industry - SSL. While on a secure page,
such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open,
when you are just 'surfing'.
While we use SSL encryption to protect sensitive
information online, we also do everything in our power to
protect user-information off-line. All of our users'
information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who
need the information to perform a specific job (for
example, our accounts department or our Customer Service
Representatives) are granted access to personally
identifiable information. ALL employees are kept
up-to-date on our security and privacy practices. Our
servers that personally identifiable information is stored
on are kept in a secure environment and are stored behind
If you have any questions about the security at our Web
site, you can contact us
How users can
correct any inaccuracies in the information.
If your personally
identifiable information changes, you may contact us
What happens if
If we decide to change our
always aware of what information we collect, how we use
it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable
information in a manner different from that stated at the
time it was collected, we would notify users by way on an
email. We will only use information in accordance with the
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