Frequently Asked Questions
before my order starts
How long will
it take to complete my order?
Do you send
me banner impressions?
How does the
Pop-Under Technology work?
Where does my
traffic come from? How can you get so many visitors?
Do you send
me Unique visitors or are these fake visitors?
should I send my visitors? My homepage?
advertise my website if it has sound that automatically
Will I be
able to see how many visitors I've received?
Why does my
counter show a different number of visitors than the stats
you are providing me?
What is the
Can I buy
more than 100,000 visitors?
Why is your
service so much cheaper than other services?
Can I use
your service to promote an affiliate link?
Can I profit
by using your service?
What types of
payment do you accept?
advertise an adult related website?
I would like
to make money by offering your service to other people as a
How long before my order starts?
We will approve your website and traffic will start
going to your website within 24-48 hours during normal
How long will it take to complete my order?
A campaign can run for any amount of time. We normally
spread it out over 7 days, so that you will be able to reach
the most targeted people that would be interested in your
product or service.
Do you send me banner impressions?
No! We will deliver Real People to visit your site. We
use our Pop-under Technology to deliver real and qualified
people to your site. It is now up to you to sell your
products to them. Your website will be seen
for at least 10 seconds or else that visitor is not counted.
This makes sure that your website has enough time to load in case if the visitor is on a slower internet connection.
How does the Pop-Under Technology work?
The Traffic Excess advertising network is made up of
over 2,500 network sites. Each site specializes in certain
types of visitors. If you had a shopping site, your visitors
will come from a shopping network site. If you had sites
geared to business opportunities, your visitors will be in
search of business opportunities.
We will show you an example of how this works. When you
click on the Pop-Under link, you probably won't notice that
anything happened apart from you coming back to this page.
When you click on the link, look in your task bar and you
will notice that there is a Pop-under ad for "BringTheFresh.com", which is a
home business website. Now,
if you had a home business website, your site would have been
displayed to people interested in learning how to make money
online. This is how we
make sure that your website is seen and targeted and not
Where does my traffic come from? How can you get so many
The visitors you receive come from our network of 2500
network sites with highly targeted traffic. This makes sure
that you can receive a high amount of visitors in a very
short period of time. Please click here
to check our demographics.
This is why we sure that you will be able to benefit from
our service by advertising to different, real people.
Do you send me Unique visitors or are these fake visitors?
We do not and will never send you fake visitors or
manipulate the hits in any way. This will ruin our
reputation and will not do you any good. We want to
establish a good relationship with you and we will make sure
that we send you targeted real visitors.
All our visitors are unique. What this means is that we will
only display your website to a visitor that has not seen it
in a 24 hour period. We make sure this happens by placing a
special tag that will only display your website to them a
single time in a 24 hour period.
What page should I send my visitors? My homepage?
It depends. Would you like to brand your company name
so that people remember who you are, so whenever they need
the product you are offering they would come to you first?
In this case, it would be best to send visitors to your
For increasing sales and signups, unless if your homepage
does a great job of grabbing your visitors' attention and
selling your product or service, we suggest that you create
a full page ad or special offer page that catches their eyes
so they respond well to your offer.
Always give your visitors a good reason to stay on your site
and take action. So remember to create an objective that
grabs their attention.
For examples of a full page banner, check out: Fullpage
For full page banner designs click here
Can I advertise my website if it has sound that
Yes you can advertise your website that automatically
plays sound by using our Keyword Targeted Visitors program
here as long as people can pause the sound or video if
they choose to do so. If your website has sound and popups,
Will I be able to see how many visitors I've received?
We will send you a username and password so you can
login and can see how much traffic you have received so far.
IMPORTANT: Because different tracking systems measure
traffic differently, we will go ONLY by our tracking system
AND your RAW server logs to measure the total amount of visitors we have delivered to
Why does my counter show a different number of visitors than the stats
you are providing me?
The most common cause for the differences in your data and ours is the
lack of server resources your stats reside on your webhost.
In order to maximize the effectiveness of ANY stats program, a MINIMUM
of 512mb of RAM must be installed on that server. Another common cause
is that a lot of sites use free hit counters or those found within
Frontpage. These have a specific bandwidth limit and once the bandwidth
for a particular time is filled then the rest of the hits will not be
Several factors may prevent visitors from actually making
a request to your server:
* The visitor is on a slow connection and cancelled the request.
* Your site was unavailable (down) or extremely slow.
* The visitor's browser or Internet Provider saved a
previous copy of your site and used that, instead.
* More than one visitor is visiting your site at the same time, in
which case your website counter will only count those visits as one
visit total, instead of counting the individual visits separately.
Third-party tracking (which usually shows up as an image
on your page) magnifies these problems to the point that it
should never be used as a reliable tally. Raw Server Logs
are the most accurate method for comparison.
If the ip address is behind a firewall such as AOL users our system
will see it as seperate ips but it will appear as the same ips in the
This is so that any trace routes that go through to aol users has to go
through the main server rather than the individuals computer.
Your software may not count visits correctly.
Some programs count one IP address for every half-hour interval as a
unique user. The problem with this technique is that it doesn't account
for proxy servers, which are computers that act as agents for multiple
users. For example, MSN and AOL routes all of their subscribers through
a limited number of IP addresses, so any one MSN or AOL IP address can
map back to tens of thousands of separate users. Third party tracking
software sometimes fails to take this into account, which can result in
incorrect numbers for you.
This protects them from assualts. Our system uses ip, cookies, and
software id to keep the users unique.
This is the reason why we track the visitors on our dedicated servers
as well (http://www.trafficexcess.com/Terms.html).
For a more accurate look at your statistics, please refer to your raw
server logs. Please ask your web host how to gain access to your raw
What is the Refund Policy?
We will refund your money if we failed to deliver the
number of visitors you ordered according to the TrafficExcess.com stats. Refunds will be on a
pro-rata status where the undelivered visitor amount will be
refunded. There will be no other refunds, otherwise stated
here. Remember, we cannot guarantee sales or signups. We
will deliver the unique targeted traffic to your website and
it is up to your website to do the selling.
Can I buy more than 100,000 visitors?
Yes! You can buy from 10,000 - multiples of 1 million
Why is your
service so much cheaper than other services?
We make our services cheaper because we have a high
quality of sites that your visitors come from allowing you
to make the most of your traffic campaign. We also
believe that when you achieve great results from our
service, you will come back for more because of our
affordable prices. Unlike some other sites, which charge almost double and deliver NON-targeted traffic, we
believe that the quality that we provide can also come at an
Can I use your service to promote an affiliate link?
Yes. We accept all types of affiliate links, and none
of our tracking and ad servers will interfere with you
receiving your commissions so you can be assured that you
will be compensated by your affiliate program.
Can I profit by using your service?
Although we cannot guarantee any sales, customers have
told us that they have had from a 0.1%-1% response rate.
Assuming you had a
product that people wanted and were willing to pay for and
you made a $20 profit on each sale, with a 0.1% response
rate (1 sale per 1,000 visitors), if you purchased a 20,000
Visitors campaign for $99, you would have a Sales Profit of
$400 and a Net Profit of $301.
realize that the above scenario is hypothetical and does not
guarantee that you will achieve results as shown above. It
all depends on if your product or business offer is what
customers are looking for.
What types of payment do you accept?
We accept Paypal, Visa, Mastercard, Discover, American
Express, Debit Cards, Electronic Check, Personal Check. For
personal checks please email firstname.lastname@example.org.
Your order will be fulfilled as soon as we receive your
personal check and it clears our bank.
Can you advertise an adult-related website?
advertising for an adult site, please visit: Adult Targeted Visitors, Keyword Targeted Visitors,
Ads, Banner Clicks,
To become a Reseller of Traffic
Excess.com's services, please I would like to make money by offering your service to
other people as a Reseller?
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