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Frequently Asked Questions
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Frequently Asked Questions

How long before my order starts

How long will it take to complete my order?

Do you send me banner impressions?

How does the Pop-Under Technology work?

Where does my traffic come from? How can you get so many visitors?

Do you send me Unique visitors or are these fake visitors?

What page should I send my visitors? My homepage?

Can I advertise my website if it has sound that automatically plays?

Will I be able to see how many visitors I've received?

Why does my counter show a different number of visitors than the stats you are providing me?

What is the Refund Policy?

Can I buy more than 100,000 visitors?

Why is your service so much cheaper than other services?

Can I use your service to promote an affiliate link?

Can I profit by using your service?

What types of payment do you accept?

Can you advertise an adult related website?

I would like to make money by offering your service to other people as a Reseller?


How long before my order starts?
 We will approve your website and traffic will start going to your website within 24-48 hours during normal business hours.

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How long will it take to complete my order?
 A campaign can run for any amount of time. We normally spread it out over 7 days, so that you will be able to reach the most targeted people that would be interested in your product or service.

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Do you send me banner impressions?
 No! We will deliver Real People to visit your site. We use our Pop-under Technology to deliver real and qualified people to your site. It is now up to you to sell your products to them. Your website will be seen for at least 10 seconds or else that visitor is not counted. This makes sure that your website has enough time to load in case if the visitor is on a slower internet connection.

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How does the Pop-Under Technology work?
 The Traffic Excess advertising network is made up of over 2,500 network sites. Each site specializes in certain types of visitors. If you had a shopping site, your visitors will come from a shopping network site. If you had sites geared to business opportunities, your visitors will be in search of business opportunities.

We will show you an example of how this works. When you click on the Pop-Under link, you probably won't notice that anything happened apart from you coming back to this page. When you click on the link, look in your task bar and you will notice that there is a Pop-under ad for "The IPC Program", which is a home business website. Now, if you had a shopping site, your site would have been displayed to people interested in shopping. This is how we make sure that your website is seen and targeted and not intrusive.
Please click
here on the Pop-Under to see it in action.

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  Where does my traffic come from? How can you get so many visitors?
 The visitors you receive come from our network of 2500 network sites with highly targeted traffic. This makes sure that you can receive a high amount of visitors in a very short period of time. Please click
here to check our demographics.
This is why we sure that you will be able to benefit from our service by advertising to different, real people.

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Do you send me Unique visitors or are these fake visitors?
 We do not and will never send you fake visitors or manipulate the hits in any way. This will ruin our reputation and will not do you any good. We want to establish a good relationship with you and we will make sure that we send you targeted real visitors.
All our visitors are unique. What this means is that we will only display your website to a visitor that has not seen it in a 24 hour period. We make sure this happens by placing a special tag that will only display your website to them a single time in a 24 hour period.

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What page should I send my visitors? My homepage?
  It depends. Would you like to brand your company name so that people remember who you are, so whenever they need the product you are offering they would come to you first? In this case, it would be best to send visitors to your homepage.

For increasing sales and signups, unless if your homepage does a great job of grabbing your visitors' attention and selling your product or service, we suggest that you create a full page ad or special offer page that catches their eyes so they respond well to your offer.

Always give your visitors a good reason to stay on your site and take action. So remember to create an objective that grabs their attention.
For examples of a full page banner, check out:
Fullpage Ad
For full page banner designs click
here

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Can I advertise my website if it has sound that automatically plays?
  Yes you can advertise your website that automatically plays sound by using our Keyword Targeted Visitors program by
clicking here as long as people can pause the sound or video if they choose to do so. If your website has sound and popups, please click here.

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Will I be able to see how many visitors I've received?
 We will send you a username and password so you can login and can see how much traffic you have received so far.

IMPORTANT: Because different tracking systems measure traffic differently, we will go ONLY by our tracking system AND your RAW server logs to measure the total amount of visitors we have delivered to your website.

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Why does my counter show a different number of visitors than the stats you are providing me?
 The most common cause for the differences in your data and ours is the 
lack of server resources your stats reside on your webhost.

In order to maximize the effectiveness of ANY stats program, a MINIMUM 
of 512mb of RAM must be installed on that server. Another common cause 
is that a lot of sites use free hit counters or those found within 
Frontpage. These have a specific bandwidth limit and once the bandwidth 
for a particular time is filled then the rest of the hits will not be 
registered.

Several factors may prevent visitors from actually making
a request to your server:

* The visitor is on a slow connection and cancelled the request.
* Your site was unavailable (down) or extremely slow.
* The visitor's browser or Internet Provider saved a 
previous copy of your site and used that, instead.
* More than one visitor is visiting your site at the same time, in 
which case your website counter will only count those visits as one 
visit total, instead of counting the individual visits separately.

Third-party tracking (which usually shows up as an image 
on your page) magnifies these problems to the point that it 
should never be used as a reliable tally. Raw Server Logs
are the most accurate method for comparison. 

If the ip address is behind a firewall such as AOL users our system 
will see it as seperate ips but it will appear as the same ips in the 
logs. 
This is so that any trace routes that go through to aol users has to go 
through the main server rather than the individuals computer. 

Your software may not count visits correctly.
Some programs count one IP address for every half-hour interval as a 
unique user. The problem with this technique is that it doesn't account 
for proxy servers, which are computers that act as agents for multiple 
users. For example, MSN and AOL routes all of their subscribers through 
a limited number of IP addresses, so any one MSN or AOL IP address can 
map back to tens of thousands of separate users. Third party tracking 
software sometimes fails to take this into account, which can result in 
incorrect numbers for you.

This protects them from assualts. Our system uses ip, cookies, and
software id to keep the users unique. 

This is the reason why we track the visitors on our dedicated servers 
as well (http://www.trafficexcess.com/Terms.html).

For a more accurate look at your statistics, please refer to your raw 
server logs. Please ask your web host how to gain access to your raw 
server logs.

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What is the Refund Policy?
 We will refund your money if we failed to deliver the number of visitors you ordered according to the TrafficExcess.com stats. Refunds will be on a pro-rata status where the undelivered visitor amount will be refunded. There will be no other refunds, otherwise stated here. Remember, we cannot guarantee sales or signups. We will deliver the unique targeted traffic to your website and it is up to your website to do the selling.

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Can I buy more than 100,000 visitors?
 Yes! You can buy from 10,000 - multiples of 1 million visitors.

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  Why is your service so much cheaper than other services?
  We make our services cheaper because we have a high quality of sites that your visitors come from allowing you to make the most of your traffic campaign.  We also believe that when you achieve great results from our service, you will come back for more because of our affordable prices.  Unlike some other sites, which charge almost double and deliver NON-targeted traffic, we believe that the quality that we provide can also come at an affordable price.

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  Can I use your service to promote an affiliate link?
 Yes. We accept all types of affiliate links, and none of our tracking and ad servers will interfere with you receiving your commissions so you can be assured that you will be compensated by your affiliate program.

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  Can I profit by using your service?
 Although we cannot guarantee any sales, customers have told us that they have had from a 0.1%-1% response rate.

Assuming you had a product that people wanted and were willing to pay for and you made a $20 profit on each sale, with a 0.1% response rate (1 sale per 1,000 visitors) the following hypothetical scenario would result:
# of Visitors Advertising Cost Your Sales Profit Your Net Profit Return on Investment (ROI)
20,000 $99 $400 $301 304%
50,000 $199 $800 $801 403%
100,000 $399 $2,000 $1,601 401%
500,000 $1,499 $10,000 $8,501 567%
1,000,000 $2,999 $20,000 $17,001 567%

ROI: Return on Investment =  (Net Profit / Advertising Cost ) x 100

Please realize that the above scenario is hypothetical and does not guarantee that you will achieve results as shown above. It all depends on if your product or business offer is what customers are looking for.

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What types of payment do you accept?
 We accept Paypal, Visa, Mastercard, Discover, American Express, Debit Cards, Electronic Check, Personal Check. For personal checks please email
customerservice@trafficexcess.com. Your order will be fulfilled as soon as we receive your personal check and it clears our bank.

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Can you advertise an adult-related website?
 
To order advertising for an adult site, please visit: Adult Targeted Visitors, Keyword Targeted Visitors, Text Ads, Banner Clicks, Banner Views.

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I would like to make money by offering your service to other people as a Reseller?
   To become a Reseller of Traffic Excess.com's services, please click here.

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